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An innovation-rich environment prompted IBM to locate in the Research Triangle Region 40 years ago, and helps the company remain leading edge today

 

In 1965, IBM announced that it would locate a major new manufacturing plant in a tract of land set aside as Research Triangle Park (RTP). There, it manufactured components for the IBM System 360, the first modular mainframe computer that launched the computer revolution and, ultimately, the Information Age.

This year, as IBM celebrates its 40th anniversary, the Research Triangle Region celebrates one of its greatest success stories. IBM has been a large corporation nimble enough to transform itself again and again to keep pace with the market it helped create. The company that took the mainframe mainstream revolutionized computing again with the launch of the IBM Personal Computer.

Today, IBM trades in the Research Triangle Region's leading commodities: technological and business expertise. It operates in some 50 buildings and 4.5 million square feet of space in the region and employs 13,000 area residents.

"Innovation is what brought IBM to RTP some 40 years ago and it's the thing that keeps us here today," says Rusine Mitchell-Sinclair, IBM's senior executive for North Carolina. "We come to work every day with only one goal in mind: providing new and improved products, services and processes for our clients in the United States as well as internationally. It's what we do for a living."

IBM's local facilities hold row after row of servers that host Web sites for government agencies, department stores, investment banks and large and small enterprises of all kinds. It operates a huge software development lab and provides business consulting and a range of other services from 30 divisions that maintain a presence in the region.

"You may be in Atlanta working on a cash register, but the data is managed by IT equipment here at our offices in RTP," says IBM spokesman John Lucy.

IBM is a world leader in pervasive computing, the combination of computer technology and communication networks that make information accessible anywhere. IBM's success validates the selection of pervasive computing as one of 10 key industry clusters targeted by the Research Triangle Region's competitiveness plan, called "Staying on Top: Winning the Job Wars of the Future." The five-year strategy aims to create 100,000 jobs in the region and boost employment in all 13 of its counties.

IBM benefits from the region's favorable economic climate and from productive relationships between businesses and government here, Lucy says. The region's high quality of life, affordable housing supply and abundant recreational opportunities help IBM attract top talent. And the company has always enjoyed close, mutually beneficial relationships with the region's research universities, he said.

For example, Fred Brooks Jr., the project manager for the System 360, is now on the faculty of the University of North Carolina at Chapel Hill. IBM retiree and Chapel Hill resident Dr. Dave Bradley was part of the small group of IBM engineers who developed the IBM Personal Computer. He now teaches engineering at North Carolina State University. Bradley is known the world over as the inventor of the familiar control+alt+delete PC command.

An RTI International study commissioned by the Research Triangle Regional Partnership (RTRP), which directs the Staying on Top plan, examined pervasive computing's economic potential. It found that the region's technological expertise creates impressive opportunities for the region to develop new electronic products and services, including:

  • Medical devices that enable real-time patient monitoring and improve rural healthcare.
  • Wearable electronics incorporated into textiles or worn unobtrusively on the body.
  • Remote sensor networks for inventory tracking, precision agriculture and homeland security.
  • Laboratory information management systems to support pharmaceutical/biotech research and clinical trials, with database-enabled "virtual labs."

"We are selling business solutions, including helping companies understand how they might need to reinvent their own company," said Lucy. "We reinvented ours. We're using what we've learned to consult with other companies of all kinds. Innovation is mystifying to some, but it's what we do."

 

 
     
 

"Innovation is what brought IBM to RTP some 40 years ago and it's the thing that keeps us here today."

Rusine Mitchell-Sinclair

Senior executive for NC

IBM


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© 2004 Research Triangle Regional Partnership | PO Box 80756 | RDU International Airport, NC 27623 | P: (919) 840-7372 | rtrp@researchtriangle.org
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