“We’re smart. We’re confident. We’re focused on the future. Like the Research Triangle Region itself, PSNC has a great product to sell and a great story to tell. Natural gas is the smart fuel for a smart region.”
-- George Ratchford, PSNC’s vice president for operations
PSNC Energy – A Natural Fit for a Smart Region
For over 75 years, PSNC has provided companies, families and institutions in the Research Triangle Region with safe, reliable natural-gas service.
Headquartered in Gastonia, N.C., PSNC operates across a 12,000 square-mile services area along North Carolina’s Piedmont Crescent and in the western part of the state. The regulated public utility purchases, sells and transports natural gas to more than 534,000 residential, commercial and industrial customers in North Carolina.
“Service is part of our name and part of our mission,” says George Ratchford, PSNC’s vice president for operations. “It extends beyond energy, and includes being an engaged, involved corporate citizen in the communities we serve.”
PSNC is a unit of SCANA Corporation, the $9 billion publicly held (NYSE: SCG) parent company of electric, natural gas and other energy-related businesses. Founded in 1938, PSNC also offers installation, repair and financing services. Additionally, the company provides a wide selection of quality natural gas products including grills, gas logs, water heaters, outdoor fireplaces, space heaters and gaslights.
PSNC is a vocal advocate for smart energy. “We don’t just talk about it – we live it,” Ratchford says. The company was an early-adopter of compressed natural gas for transportation. “We’re already up and going with six CNG fueling stations in the Research Triangle Region alone – each open to the public,” according to Ratchford. The company expects that by 2017, 200 vehicles in the PSNC fleet will be running on compressed natural gas.
Abundant and affordable natural gas is a key driver of the nation’s current manufacturing renaissance. But the clean, efficient fuel also is driving the success of biopharmaceutical companies, consumer-food processors and healthcare facilities in the region, as well as its colleges and universities. “PSNC is pleased to work with them as they launch new products, pioneer new treatments, open new markets and shape the great minds of tomorrow,” says Ratchford. “Natural gas is the smart fuel for a smart region.”
In fact, PSNC is involved in just about every major development initiative affecting the Research Triangle Region. At Chatham Park, for example, the company is teaming up with the developers and designers of the first-of-its-kind community on plans to include smart meters that will enable those living there to monitor energy usage and maximize efficiency the same way industrial customers now do. “Chatham Park will be among the first neighborhoods where residents will have access to those sorts of decision tools,” Ratchford explains. The company also is playing a role in the Atlantic Coast Pipeline (ACP) initiative, which will diversify North Carolina’s natural gas sourcing and open new economic development opportunities in eastern and central North Carolina. “PSNC is proud to be part of that important project as a major customer of ACP’s natural gas,” he says.
PSNC is equally committed to all the communities it serves. Its service territory includes 28 counties and 96 municipalities. The company maintains some 604 miles of transmission pipelines, as well as its own liquefied natural gas (LNG) facility.
Safety for its customers is the company’s first priority. That commitment also includes providing for a safe work environment for its employees. PSNC also works to maintain the integrity of its pipelines and other hard assets. Central to its corporate culture is an appreciation for its commercial, industrial and residential customers and an ongoing dedication to providing excellent customer service. PSNC also keeps an eye on the horizon, assessing the long-range energy needs of the companies, industries and communities it serves.
“We’re smart. We’re confident. We’re focused on the future,” says Ratchford, who has been with the company for nearly three decades. “Like the Research Triangle Region itself, PSNC has a great product to sell and a great story to tell.”
The company’s dedication to the vitality of communities in its service territory includes active engagement in economic development organizations, initiatives and projects. It collaborates with partners in assuring technical expertise, leadership and financial resources are available to support job growth, modernize infrastructure and attract economic investment. Company representatives accompany economic development groups on regional marketing missions and meet with prospective corporate residents.
The company also is a generous supporter of Research Triangle Regional Partnership -- especially RTRP’s yearly May meeting of regional decision-makers from the public, private, academic and non-profit sectors. “PSNC Energy was honored to be among the naming sponsors of the 2015 State of the Research Triangle Region breakfast,” Ratchford says. “It’s an important annual gathering of leaders from education, public policy, business and beyond.”